Last Updated: January 6, 2026 Effective Date: Upon installation of the Jemco ESL Clover App Provider: Jemco Solutions, LLC (“Jemco,” “we,” “us,” or “our”)
Privacy Policy
1. Introduction
This Privacy Policy describes how Jemco Solutions, LLC (“Jemco,” “we,” “us,” or “our”) collects, uses, stores, and protects information obtained through the Jemco ESL Clover application and the associated Jemco ESL middleware service.
The Jemco ESL Clover app functions solely as a connector that enables authorized read-only access to certain Clover merchant data for the purpose of synchronizing item information with electronic shelf label (ESL) systems and our proprietary in-store video player systems.
By authorizing the Jemco ESL app, you (“Merchant,” “you,” or “your”) agree to the practices described in this Privacy Policy.
2. Information We Access
Through the Clover OAuth authorization process, Jemco ESL may access the following data from your Clover merchant account:
2.1 Item and Product Data
- Item names, SKUs, IDs, descriptions
- Price, cost, and category associations
- Modifier groups (only if required to interpret item data)
- Item images (if configured in Clover)
- Other available product data fields
2.2 Category Data
- Category names
- Category hierarchy
- Category assignments
- Other available Category information
2.3 Technical Metadata
- Internal Clover identifiers necessary for reading item data
- OAuth tokens to maintain read-only access, which may be refreshed automatically until revoked
We Do NOT Access:
- Orders or transactions
- Payments
- Employee or timeclock data
- Reports, analytics, or financial data
- Any data outside the explicitly requested scopes
Jemco ESL is a read-only integration and does not make changes to your Clover data.
3. How We Use the Information
We use the data accessed from Clover exclusively for:
- Synchronizing item and category data with your electronic shelf label system
- Displaying product information on ESL displays
- Maintaining accurate and up-to-date product information in the Jemco ESL middleware
We do not use your Clover data for analytics unrelated to ESL operations, and we do not share or sell your data to third parties.
4. Data Storage and Retention
We may store certain item and category data on our servers as part of normal ESL synchronization. Stored data may include:
- Item metadata
- Category metadata
- Image URLs
- Mapping between Clover items and ESL tags
Retention
- Data is retained for as long as your Jemco ESL account remains active.
- If you revoke access to the Jemco ESL Clover app or terminate your Jemco ESL service, we will purge all merchant-specific data within 30 days, unless retention is required for resolving support issues or by law.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your information.
We may share necessary data only with:
5.1 ESL System Providers
For the purpose of rendering label content and managing ESL hardware.
5.2 Service Providers
We may use third-party cloud infrastructure providers to host application data. These providers are contractually obligated to maintain reasonable security practices.
5.3 Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our rights, property, or safety
6. Security Measures
We implement commercially reasonable administrative, technical, and physical safeguards to protect information we store or transmit, including:
- Encrypted transport (HTTPS/TLS) when possible
- Access controls and authentication
- Server-side token storage and rotation
- Least-privilege data access within our systems
However, no system can guarantee complete security. You acknowledge the inherent risks of Internet-based transmissions.
7. Revoking Access
You may revoke the Jemco ESL app’s access to your Clover data at any time by:
- Removing the app from your Clover merchant dashboard
- Contacting us to request deletion of stored data
- Disabling or uninstalling the authorization link
Once revoked:
- Jemco will no longer receive your Clover data
- Stored data will be removed within 30 days, unless otherwise required for support or legal compliance
8. Children’s Privacy
The Jemco ESL app is intended for business users only and is not directed at children under 13. We do not knowingly collect information from children.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the data we store about your business
- Request correction or deletion
- Revoke authorization
- Request additional details about processing
Requests may be submitted via the contact information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version. Continued use of the Jemco ESL app after changes constitutes acceptance.
11. Contact Information
For any questions or requests related to this Privacy Policy:
Jemco Solutions, LLC, 4922 Addison Dr, Cedar Falls, IA 50613; Email: legal@jemcoesl.com
Last Updated: January 6, 2026 Effective Date: Upon installation of the Jemco ESL Clover App Provider: Jemco Solutions, LLC (“Jemco,” “we,” “us,” or “our”)
1. Acceptance of Terms
By authorizing the Jemco ESL app within your Clover merchant account, you (“Merchant,” “you,” or “your”) agree to this End User License Agreement (“Agreement”). If you do not agree, do not authorize or use the Jemco ESL app.
This Agreement governs only the Clover application and its access to your Clover merchant data. It does not govern your usage of the separate Jemco ESL middleware or ESL systems, which are covered under separate terms between you and Jemco.
2. Description of the Clover App
The Jemco ESL Clover application is a connector that enables the Jemco ESL middleware to:
- Read item data from your Clover merchant account
- Read category and inventory-related metadata
- Synchronize that data to your electronic shelf label (ESL) environment and proprietary in-store video player systems
The Clover app itself:
- Performs no point-of-sale operations
- Does not write, modify, or delete Clover data
- Provides no user interface within Clover
- Exists solely to facilitate authorized read-only access to item and category data
3. Data Access and Use
By authorizing the Jemco ESL Clover app, you grant Jemco Solutions, LLC permission to access the following Clover data:
- Item names, SKUs, IDs, descriptions
- Categories and subcategories
- Price, cost, and inventory metadata
- Item images, if defined
- Modifier groups only to the extent required to interpret item structure
- Other item and inventory data as needed
Jemco does not access:
- Orders
- Payments
- Customers
- Employees
- Reporting or analytics
- Any Clover data outside the scopes explicitly requested in the OAuth authorization screen
3.1 Storage of Clover Data
You acknowledge and agree that:
- Jemco’s middleware stores item and category data on Jemco’s servers
- This data is used solely for powering ESL display functions and in-store video player systems (when applicable)
- Data is not sold, shared, or provided to any third party except as needed strictly for ESL functionality
4. Merchant Responsibilities
You are responsible for:
- Ensuring your Clover account permissions are configured correctly
- Revoking Jemco ESL’s access if you no longer wish to authorize it
- Maintaining the accuracy of your Clover item data
- Ensuring compliance with any policies or restrictions imposed by Clover or your business
5. Term and Termination
You may terminate this Agreement at any time by removing or revoking the Jemco ESL app from your Clover merchant account.
Jemco may terminate the Agreement if:
- You violate its terms
- Jemco discontinues the Jemco ESL Clover app or service
- Clover or Fiserv requires suspension or removal
- The authorization token expires and is not renewed
Upon termination:
- All Clover authorization tokens will be invalidated
- Jemco will no longer access your Clover data
- Stored item data may be retained for audit or operational continuity unless you request deletion, in which case Jemco will purge all merchant-specific data within 30 days
6. Security
Jemco uses commercially reasonable technical and organizational measures to safeguard data transmitted through the app.
However:
- No system can guarantee absolute security
- Your usage of the app acknowledges inherent risks of Internet-based data transmission
7. Privacy
Your use of the Jemco ESL Clover app is also governed by the Jemco Solutions, LLC Privacy Policy, available at:
This EULA and that Privacy Policy collectively govern how merchant data is accessed, used, and retained.
8. No Warranty
The Jemco ESL Clover app is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Availability or uptime
- Accuracy of Clover data
- Compatibility with your specific hardware, network, or ESL setup
You assume all risk arising from your use of the app.
9. Limitation of Liability
To the maximum extent permitted by law:
- Jemco Solutions, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages
- Jemco’s aggregate liability for any claim related to the app shall not exceed $100 or the amount you paid to Jemco in subscription fees in the prior 12 months, whichever is greater
- Jemco is not responsible for errors or inaccuracies in Clover-provided data, nor for operational consequences to your pricing, signage, or in-store labeling
10. Changes to This Agreement
Jemco may update this Agreement from time to time. Continued use of the app after changes become effective constitutes acceptance.
11. Governing Law
This Agreement is governed by the laws of the State of Iowa, without regard to conflict-of-law principles.
12. Contact Information
Jemco Solutions, LLC 4922 Addison Dr, Cedar Falls, IA 50613 Email: legal@jemcoesl.com